Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean
friendly staff
dated rooms
lack of printed information
8.2/10
Great
Rooms
7.7
Location
8.7
Service
9.0
Dining
8.2
Guest reviews
8.2/10
based on 6 reviews
4.5/5
based on 402 reviews
8.9
8.9/10 based on 2959 reviews
#6 of 43 hotels in Garmisch-Partenkirchen based on Tripadvisor
Andy
United Kingdom,
April
2024
8.0/10
The hotel offered an excellent buffet breakfast with a view of Zugspitze, accompanied by friendly staff and convenient bus connections to the city center. However, the rooms would benefit from a new painting, and the bathroom wasn't as warm as expected, making it a bit tricky to reach Reception due to road-crossing; with few options nearby.
Rooms
7.0
The rooms could use a fresh coat of paint and the bathroom lacked warmth, though the Zugspitze view was impressive.
Service
9.0
The service was top-notch; the staff were lovely, professional, and even helped with setting up the GPS in English.
Location
8.0
The location was fantastic, especially with a close view of Zugspitze, but limited local bus service caused delays in reaching the city center.
Dining
8.0
The dining experience was wonderful, providing various options to enjoy in a cozy restaurant, though light on salads.
Facilities
8.0
The facilities included saunas and showers and were ideal for a visit to nearby attractions, suitable for families.
Dave
United Kingdom,
November
2023
9.2/10
I absolutely loved staying at this hotel! The rooms were large, clean, and cozy, perfect for our family with a comfortable sofa for the kids. The service was top-notch, with staff who were always available to provide us with tourist information. The location was ideal, near the center and not too far from all the tourist attractions, making it super convenient for us. The dining options were fantastic, offering a variety of delicious choices, and the facilities were excellent, providing everything we needed for a comfortable stay.
Rooms
9.0
The room was very spacious, bright, and extremely clean.
Service
9.0
The staff was extremely helpful and friendly.
Location
10.0
The location was perfect, very close to everything we wanted to visit and with extremely friendly staff.
Dining
9.0
The dining experience was one of the best we've had, with warm food and fresh orange juice each morning.
Facilities
9.0
The hotel had all the necessary amenities including dry cleaning, housekeeping, and tours/ticket assistance.
James
United States,
November
2023
8.2/10
Upon arrival, I was directed to a room with a balcony offering breathtaking views of the Zugspitze mountain. Although the buffet breakfast was excellent, the room in a different building with limited seating was a minor inconvenience. The bus connection to the city center was convenient.
Rooms
7.0
I enjoyed the balcony view of the mountains and the excellent buffet breakfast. However, the room placement in a separate building with inadequate seating was disappointing.
Service
9.0
The service was incredible, especially in the restaurant. The staff was attentive and helpful, ensuring a pleasant stay.
Location
8.0
The hotel is ideally situated near the city center, allowing for easy exploration on foot. It was a great starting point for our visit to the Garmisch Christmas Market.
Dining
9.0
The dining experience was exceptional with a wide range of choices. The hotel restaurant offered delicious meals, including the turkey steak with curry sauce.
Facilities
8.0
The hotel had various facilities available, making the stay convenient and enjoyable.
Guy
United States,
November
2023
8.0/10
Our room in the Smarti Rooms, as a family with a small kid, was conveniently located above the reception and lobby, offering easy access but lacked printed info about the hotel and the area. The owner provided friendly and helpful service, but crossing the road to reach Reception was a bit inconvenient. It was a comfortable stay overall, especially with the helpful owner.
Rooms
7.0
Our room in the Smarti Rooms was located above the reception and lobby, providing convenience but not the quietest setting. It would have been helpful to have more printed information available in the room.
Service
9.0
The owner was very friendly and provided helpful service during our stay.
Location
8.0
The location had its positives and negatives with easy bus passes for transportation but a somewhat challenging road to cross. The view of the Zugsptze was a highlight, and being right on Main Street made exploring the area convenient.
Dining
8.0
The dining experience was fantastic, professionally prepared dishes in a great garden setting with a perfect view from the room. However, it would have been even better with more variety on the menu.
Facilities
The facilities met our needs and were enjoyable during our stay.
Leslie
United Kingdom,
May
2023
8.6/10
The hotel offers very comfortable and spotlessly clean rooms, although slightly dated. The service is excellent with friendly and very helpful staff. The location is convenient, especially for accessing the bus station and exploring lower Bayern. The dining options are varied with a cozy restaurant atmosphere. However, the lack of printed information in rooms and the challenge of crossing the road to the reception are minor inconveniences.
Rooms
8.0
The room was very comfortable and spotlessly clean, albeit a little dated.
Service
9.0
The service was excellent, top to bottom, with kind and well-trained staff.
Location
9.0
The location is perfect, right across the street from the bus station and near lower Bayern attractions.
Dining
8.0
The dining experience had many options to choose from in the cozy restaurant, offering a great variety.
Facilities
9.0
The facilities are well-maintained and offer everything one could need during their stay.
clean
dated rooms
Doris
United States,
April
2023
8.2/10
Upon arrival, we were pleasantly surprised by the comfortable room in a different building, facing a quiet courtyard view. The service was exceptional, with John in the restaurant standing out for his helpfulness. The location was great for our needs, offering easy access to nearby attractions. Despite some minor dining issues, overall, the experience was enjoyable.
Rooms
8.0
The room was smallish but charming, with a complete wall as a window giving a nice touch. It was comfortable and quiet when the balcony door was closed.
Service
9.0
The staff were really helpful and welcoming, with John in the restaurant being particularly amazing.
Location
9.0
The location was perfect, very close to everything we needed for our stay.
Dining
7.0
The dining experience offered a nice selection and various food possibilities, although there were minor issues to improve.
Facilities
8.0
The hotel facilities provided everything we needed for a comfortable stay.
The Lloyd Stamford, Tapestry Collection By Hilton
Wigwam Motel
La Maison Montparnasse
Aparthotel Vibra Bay
Normandie Hotel
Comfort Hotel Square
Hilton Shanghai Hongqiao
Limak Eurasia Luxury Hotel
Taj Dal View Srinagar
El Greco Hotel
Balcon De Cordoba